Frequently Asked Questions

Do your prints come mounted or framed?

No, our prints do not come mounted or framed. They ship with only the print itself so you can mount or frame on the medium of your choice. Check out our print guide so you can understand what to expect.

What shipping options to you offer?

We offer free standard shipping to all destinations.

• Within the contiguous United States shipping time is generally up to 5 business days.

• Alaska and Hawaii, UK, EU countries takes approximately 8 business days (Mon - Fri).

• Our printing production time is 3-4 business days in addition to shipping. Please keep that in mind when ordering.

What countries do you ship to?

USA, UK and EU countries at the moment.

What materials do you print on?

We use only professional photo papers so that you always receive the longest lasting and highest quality photographic prints available. All our images are printed on Premium Fuji Photo Paper. This professional photo paper has an extremely wide color gamut and long duration, lasting for generations to come.

What options do you have for print surfaces?

We offer two options for print surfaces, glossy pearl and deep matte velvet.

• The glossy surface offers sharp detail, high intensity colors, and a distinctive pearl-like appearance.

• The matte option is a professional paper with a deep matte non-reflective surface that feels velvety soft. You can see examples of what to expect on our Print Guide page.